Modern M makes a concerted effort to ship your order as soon as possible. Items in stock are typically shipped within 24-48 hours.
After you place your order we will send you a confirmation e-mail, which contains an order number that can be referenced in the event you have any questions or would like a change to your order. You will also receive a confirmation e-mail from PayPal for your payment.
You will receive a second e-mail once your order has been shipped, which will include a tracking number.
Modern M uses PayPal for payment, where you will enter payment information into their portal.
Modern M does not charge sales tax on orders outside the state of California. Modern M is only required to collect sales tax on orders that ship within the state of California. A sales tax rate of 9.25% will be applied.
We use USPS first class mail and USPS priority. Most orders are shipped via Priority Mail (1 to 3 days in most cases) based on where it’s being sent. The Shipping cost varies, depending upon the destination and size of your order. At this time we only ship within the United States, but we do ship to PO boxes. We ship Monday through Friday, excluding major holidays. The Postal Service delivers Monday through Saturday. If you would like next day delivery please contact us directly at firstname.lastname@example.org.
Customer Satisfaction is a priority at Modern M and if for any reason you are not happy with your purchase, return the item in its original condition within 14 days for a full refund, minus shipping costs. Note: Accessories (necklaces) may not be returned or exchanged unless they arrive defective. Modern M is not responsible for returns postage fees and original shipping charges are non-refundable. Contact: email@example.com for a Return Merchandise Number (RMA) number.
If you would like to exchange an item, we suggest you place a new order for the item you want to ensure that it is in stock. We will refund the cost of the returned merchandise back to your original form of payment.
DO YOU DO CUSTOM WORK?
Modern M has worked with many wonderful people to create custom graphics and invitations. Please send us a brief description of your project to firstname.lastname@example.org and we will contact you with a proposal.